Semiotic Approach to Building Information Modelling Based Service Model

Building Information Modelling (BIM) seeks to integrate information and business processes throughout the entire building life cycle. This technology is able to generate 3D models that semantically represent facility information dynamically over the life cycle of a building, but is limited when it comes to meeting the needs arising from the operation and management of facility services. There is little research which shows that the BIM model links to Facility Management (FM) systems. This paper presents a BIM based service model, which adds both a pragmatic and social aspect beyond semantic level to assist facility management services from a semiotic perspective. The pragmatics of BIM provide context for services of building operation. The social aspect is related to norms that govern service delivery. Service contextual information is to extend building classes represented by the UML class diagram. Norms are specified by a norm analysis method of a semiotic approach. The extended BIM will be able to provide service context information required by facility management systems to operate a building.